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It all begins with a vision. A goal. A journey. Health isn’t a one-time thing, it’s a lifelong journey of well-being. Whenever you’re ready to start that journey, we’ll be right here every step of the way, working with you to ensure that everything we do is in fact, sustainable; and effective.
I just wanted to sincerely say - Thank you for choosing us as your healthcare provider!
IMPORTANT UPDATES
To all our esteemed patients, due to a personal matter, Richard Shimada may have to reschedule appointments last minute, disrupting your recommended course of treatment. An effort will definitely be made to ensure the highest quality of treatment and to make up for your flexibility in accommodation ~
Our sincerest apologies for any inconvenience that this may cause and thank you for your understanding and patience!
Located in Windermere South - 1007 174St SW - Edmonton, AB~
Booking the appropriate time slot!
Whichever appointment time you end up booking, please do keep in mind that from start to finish (from intake questions/updates to changing/getting settling in) are relegated within that time slot,
please book a time slot that fits your needs which allows sufficient time for everything in between!
If you do end up being late for your appointment
We will do our absolute best to fulfill your selected treatment time but if it’s not possible, we would need to cut into your treatment time to be fair
to our patients subsequently booked right after you as we aren’t able to cut into their treatment. Thank you kindly for your understanding!
Direct Billing & Forms of Payment
Our sincerest apologies are extended to our esteemed patients - We currently don’t offer direct billing at the moment
except for Blue Cross/ASEBP, but will have access to more in the future!
We take many forms of payment (All major Credit Cards, debits) and an official receipt would be issued for self-submission!
Cancellation Policy:
When you book your appointment, you are holding space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please contact us as soon as you know you will not be able to make your appointment. A cancellation is considered late when the appointment is canceled less than 36 hours (the whole day before) before the appointed time. A no-show is when a patient misses an appointment without canceling. In either case, a charge may be made as a no-show fee for the full amount of service. Exceptions can be made, but please avoid doing so if not absolutely necessary; Thank you for your understanding!